I’ve decided it’s time to upgrade mobile phones, and holy shit the shopping/comparison experience is tough. The mobile service providers have made it *very* complicated to decide what one should do. Lots of confusing, dense information to sort through.
We’re both currently on T-Mobile 55+ plans, using an iPhone 14 Pro and an iPhone 14. With the advent of the iPhone 17 series, the new features – mostly better battery life, standardized USB C charging cables, and better cameras – are compelling. K’s iPhone 14 won’t hold a charge for more than a few hours, so that’s now a big problem.
Both Mint Mobile and Spectrum offer deeply discounted monthly rates but limited value on new phone purchases or trade-ins. For example, Mint offers a $15/month rate (for a year), but will only give me $200 trade-in toward an iPhone 17 Pro. T-Mobile, if I stick with my $60/month rate, will give me $900 in trade-in toward the upgraded iPhone. So comparing the two, my 12-month cost for T-Mobile would be $60×12 = $720, plus $200 (the difference between trade-in allowance and the $1100 price of the iPhone 17). So, $920.
The Mint Mobile 12-month cost would be $15×12 = $180, plus $900 (the difference between trade-in allowance of $200 and the $1100 price of the iPhone 17, again). So, $1080.
I looked at Boost Mobile – they have great monthly rates ($25/month), but offer no trade-in deals. So their 12-month cost would be $900 (for a new phone bought through Boost) plus $25×12 = $300 + $900 = $1200. I have a feeling that if I do the same analysis for other providers, I’ll end up in the same price range. Funny how that works.
Plus, if switching to another carrier, I have to consider things like international charges, data charges, call coverage (Fallbrook has had some very spotty coverage in the past – your mileage varies a lot in our rural area), customer service…etc. So the simplest/safest is to stay with the devil we know.
You would think there’d be a strong incentive for a carrier to encourage existing customers to stay, but I can’t really find one. T-Mobile’s superior trade-in value is great, but it’s available to anyone – not just existing customers. This is a mostly mature market, so there’s just not much difference among the competitors.
I understand the technical details of mobile phone service and devices due to my engineering background and decades of providing/buying phone service for employees of my companies, so while the current offerings are dense/complex, all I have to do is absorb the financial details and the conclusions are pretty obvious. But I can’t imagine someone with no technical background trying to grok this. What is 5G and why should I care? Is 5GB enough data per month (and what is a GB)? Is 128GB enough local storage on the phone? They’ve made it tough.
The path of least resistance is to wander over to the T-Mobile store and do the deal in person, both phones at once, and get the phones’ data transferred right there. Apple has made that pretty easy. New phone cameras for the Cabo trip seems like a good idea, and certainly for the Ireland-Scotland trip coming up in late May. Time to bite the bullet.